• ERS Connect
    Industry leader in patient
    communication services
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  • Our Services
    > Pre-admissions
    > Appointment Scheduling
    > Appointment Reminders
    > Friends and Family Test
    > Post discharge
  • "Waiting times are at their lowest
    ever measured levels and we are
    comfortably meeting the 18 week
    referral-to-treatment standards"
    Find out more

Recent News Posts

Security first in the ERS Connect call centre

Security first in the ERS Connect call centre

The ERS Connect call centre team have an unwavering focus on all elements of information security and patient confidentiality. Each agent caller, supported by our experienced and professional Team Leaders, is committed to delivering high standards of service, call quality and confidentiality...

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Social Media

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ERS Connect

ERS Connect @ERSConnect

15h

We tailor communications so they’re as individual as your patients, delivering key messages keep them on track. https://t.co/Tu3nQv4NEO

ERS Connect

ERS Connect @ERSConnect

27 Mar

From appointment scheduling and reminders to pre and postsurgery support, we help people through their care pathway. ersconnect.co.uk

Case Studies

NHS Dumfries & Galloway

NHS Dumfries & Galloway

NHS Dumfries and Galloway serve a population of over 148,000 across a geographical region of 2,400 miles. Around 6,000 outpatient slots are wasted each year due to patient DNAs (did not attends). This was having a serious impact which the Trust needed to address...

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