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Recent News Posts

5 ways to reduce your ‘Did Not Attend’ (DNA) rates

5 ways to reduce your ‘Did Not Attend’ (DNA) rates

Almost 1 in 10 hospital outpatient appointments are missed each year costing the NHS millions of pounds - and that’s just the tip of the iceberg.

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Case Studies

NHS Dumfries & Galloway

NHS Dumfries & Galloway

NHS Dumfries and Galloway serve a population of over 148,000 across a geographical region of 2,400 miles. Around 6,000 outpatient slots are wasted each year due to patient DNAs (did not attends). This was having a serious impact which the Trust needed to address...

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