• ERS Connect
    Industry leader in patient
    communication services
    Find out more
  • Our Services
    > Pre-admissions
    > Appointment Scheduling
    > Appointment Reminders
    > Friends and Family Test
    > Post discharge
  • "Waiting times are at their lowest
    ever measured levels and we are
    comfortably meeting the 18 week
    referral-to-treatment standards"
    Find out more

Recent News Posts

5 ways to reduce your ‘Did Not Attend’ (DNA) rates

5 ways to reduce your ‘Did Not Attend’ (DNA) rates

Almost 1 in 10 hospital outpatient appointments are missed each year costing the NHS millions of pounds - and that’s just the tip of the iceberg.

Read More

Social Media

Latest Tweets Follow us

ERS Connect

ERS Connect @ERSConnect

6 Jun

Are your waiting lists spiralling out of control? Talk to one of our experts about our validation services- ow.ly/QVRS30cdZO3 #nhs

ERS Connect

ERS Connect @ERSConnect

1 Jun

20% of #NHS patients are having to wait more than 18 weeks to begin treatment. We can help you reduce your waiting lists - Talk to us today!

Case Studies

NHS Dumfries & Galloway

NHS Dumfries & Galloway

NHS Dumfries and Galloway serve a population of over 148,000 across a geographical region of 2,400 miles. Around 6,000 outpatient slots are wasted each year due to patient DNAs (did not attends). This was having a serious impact which the Trust needed to address...

Read More